Meet the Staff at Erlanger Behavioral Health

Chelsey Burgess, BSW (MSSW Student)

Director of Business Development & Patient Advocacy

As EBHH’s Director of Business Development and Patient Advocacy, Chelsey is passionate about serving each of our referring partners and clients. Her dual-role in our hospital allows her the opportunity to build on relationships with providers in our community, as well enhance the patient experience by listening to patient feedback from the moment of their referral for treatment with us, through discharge. Chelsey received her Bachelor’s of Science in Social Work from the University of Tennessee at Chattanooga, and is currently enrolled in the Graduate School of Social Work at The University of Tennessee at Knoxville. Upon completion of graduate school, she will be certified in Evidence-Based Interpersonal Clinical Practice with a focus in Trauma-Informed Care. She plans to use this knowledge to continue serving those who are living with mental health and substance use diagnoses, as she wholeheartedly believes in every one of our patient’s inherent dignity and worth. She has been in the healthcare industry for over six years, and has held Director’s roles in social services, admissions, marketing, and business development throughout that time. She loves getting to know those in our community and surrounding areas, so never hesitate to reach out to Chelsey via e-mail. She can be reached at chelsey.miles@erlangerbh.com

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