Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Erlanger Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Erlanger Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Professional Referrals

At Erlanger Behavioral Health Hospital in Chattanooga, Tennessee, we believe that working closely with referring professionals throughout our community is crucial to providing comprehensive care. We build partnerships with doctors, social workers, outside therapists, and other referring professionals whose clients may benefit from the psychiatric care we provide.

Patient Profile

Disorders we treat at Erlanger Behavioral Health Hospital in Chattanooga, TN

Erlanger Behavioral Health Hospital in Chattanooga, Tennessee, provides comprehensive inpatient psychiatric care for adolescents, adults, and older adults whose lives have been impacted by a variety of mental and behavioral health challenges.

The following is a partial list of the many disorders and challenges that individuals may receive care for at Erlanger:

  • Bipolar disorder
  • Depressive disorders
  • Anxiety disorders
  • Posttraumatic stress disorder (PTSD)
  • Schizophrenia
  • Suicidal ideation
  • Homicidal ideation
  • Psychotic disorders

We are also able to help individuals who are struggling with mental illness and co-occurring substance abuse or addiction. However, please note that we cannot accept adolescents or adults who have a primary diagnosis of a substance use disorder. We treat addiction only within the context of our dual diagnosis program.

All care at Erlanger is offered through age-appropriate programs:

  • Our adolescent program is designed for patients ages 13-17. We may be able to admit individuals as young as 11 years old if they are developmentally, physically, and clinically appropriate for our programming.
  • Our adult services are for men and women age 18 and above, while our geriatric program typically accepts individuals age 65 and above.
  • All admissions decisions for patients at all age levels are made on a case-by-case basis.

While your client or patient is receiving care at Erlanger, they will work with teams of experienced professionals. Depending upon each person’s specific needs, their care may be provided by board-certified psychiatrists, nurse practitioners, registered nurses, counselors, social workers, activity therapists, and other experts.

Referral Sources

Types of referral sources we frequently partner with

At Erlanger, we are proud to have established positive professional relationships with a wide range of caregivers and referral sources. The following are examples of the organizations and professionals in the Chattanooga, Tennessee, area that have referred individuals to our hospital:

  • Hospital emergency departments
  • Crisis response teams
  • Mental health providers
  • Supported housing facilities
  • Primary care physicians
  • Psychiatrists
  • Social workers
  • Community agencies
  • Court systems
  • Law enforcement organizations

We always welcome the opportunity to expand our referral network and develop new partnerships in order to best serve individuals, families, and communities throughout Tennessee.

What to Expect

What the professional partnership looks like at Erlanger Behavioral Health Hospital

When you refer a patient to Erlanger Behavioral Health Hospital, our goal is to work in active partnership with both you and your patient throughout their time in our care.

Of course, we will respect the wishes and preferences of the individual who is healing with us. But if they authorize us to share information with you, we will update you on their progress and otherwise involve you in their care as desired and when clinically appropriate.

All referred patients complete a comprehensive assessment prior to starting care at Erlanger. This process ensures that we have identified and are prepared to treat all of the issues that have been preventing the individual from living a healthier life. A member of our intake team can also work directly with the patient’s insurance provider to obtain authorization for all required services.

Following their completion of care at Erlanger Behavioral Health Hospital in Chattanooga, Tennessee, all patients receive detailed discharge plans. The goal of our discharge planning process is to ensure that adolescents, adults, and older adults are connected with the resources that will best support their continued recovery.

If you have been providing services to an individual prior to referring them to Erlanger, their discharge plan may include a referral back to your practice. As is the case with all other services at Erlanger, our discharge planning process is personalized according to the specific needs and goals of each adolescent, adult, or older adult who is entrusted to our care.

Contacting Erlanger

Referring a potential patient to Erlanger Behavioral Health Hospital in Chattanooga, TN

We value the time of our professional partners throughout the Chattanooga, Tennessee, community, and we have worked diligently to make our referral process as efficient and effective as possible.

If you have identified an adolescent or adult who you believe can benefit from the psychiatric services we provide, simply call us. A member of our team is available to speak with you 24 hours a day, seven days a week.

When you contact Erlanger, you will be connected with one of our intake clinicians. This professional will collect some basic information, describe the intake process, and answer any questions that you may have. If you are a healthcare provider and the referred individual has granted consent, we will request that you provide us with a copy of all relevant treatment information.

Once you have provided this information, our team can coordinate directly with the patient, their family, the insurance provider, and all other relevant parties. When approval has been granted for us to share information with you, we will update you regarding admission, the patient’s progress with us, and their discharge.

For more information about our referral procedures, intake process, or any other aspect of psychiatric care at Erlanger Behavioral Health Hospital, please feel free to contact us at your convenience.

Marks of Quality Care
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation