At Erlanger Behavioral Health Hospital, our commitment to superior service starts with our stress-free admissions experience. Our streamlined process is designed to get you into treatment as quickly and efficiently as possible, with all necessary assurances to confirm the highest quality of care.
Our Admissions Criteria
At Erlanger, we want to connect you with the comprehensive personalized treatment that will help you to live the life that you desire and deserve. For this reason, one of the first steps in the admissions process is to determine whether our hospital is the best place for you.
All admissions decisions are made on a case-by-case basis. To be considered for placement with us, however, you must meet the following general criteria:
- Have a primary diagnosis of a mental health disorder
- Can participate in, and benefit from, our services
- Do not need acute medical care, isolation due to infection, or hospice services
- Have no history of violence towards staff
Once we’ve confirmed your eligibility according to these criteria, you’ll complete a more detailed assessment. The results of this assessment will form the basis of your personalized treatment plan.
If at any point in the admissions process we determine that you would be better served by another provider, we’ll work with you and your family to make the most suitable referral.
Patients with Medical Concerns
If your mental health needs are accompanied by certain medical concerns, your admission to Erlanger may require approval by our on-call medical provider. The following are situations that may prompt this approval process:
- You need oxygen, an insulin pump, a catheter, or other medical devices
- You require physical, occupational, or speech therapy
- You are transferring from an intensive care unit or acute medical floor
The reason for this additional approval step is to ensure that we are aware of the full scope of your needs, and are prepared to provide you with the care and support that you deserve.
As with our general admissions criteria, if we determine that Erlanger is not the best option for you due to your medical needs, we’ll work with you and your family to make an appropriate referral.
The Answers You Need
As noted at the top of this page, we believe that superior patient care begins well before you’re admitted for treatment. From the moment you or your loved one first contacts Erlanger, you can expect to interact with knowledgeable, compassionate professionals who will treat you with the utmost dignity and respect.
At Erlanger Behavioral Health Hospital, we understand the fears and worries that can accompany the decision to enter treatment. We also know how much better life can be once you make the courageous choice to get help. We’re dedicated to alleviating those fears and worries so that you and your family can focus on what’s most important – your future.
To download a detailed description of our admissions policies and guidelines, just click the button below. And to get answers to any specific questions you may have about any aspect of our programs or services, please feel free to contact us directly. A member of our team is available to speak with you 24 hours a day, seven days a week.