Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Erlanger Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at Erlanger Behavioral Health Hospital.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Intensive Outpatient Program

Our intensive outpatient program (IOP) provides you with ongoing clinical support as you pursue a healthy, independent lifestyle.

Currently offered as a telehealth service, our IOP consists of three hours of treatment per day. Most IOP patients will attend these virtual sessions three days per week. When you are not participating in IOP sessions, you can attend school, work, or perform other daily living activities.

Why Choose IOP

IOP at Erlanger Behavioral Health Hospital may be right for you if you meet one of the following criteria:

  • You have completed a higher level of care, such as inpatient treatment or a partial hospitalization program (PHP), but you need continued support.
  • You need more intensive support than typical outpatient therapy provides, but you do not need the high level of structure and support offered via inpatient programming or PHP.

Group Therapy

Groups are the main method of treatment in IOP at Erlanger Behavioral Health Hospital. During these virtual group sessions, you will gain valuable insights into important topics. You will also have an opportunity to share your thoughts and learn from others who are in similar situations.

Groups will address a wide range of topics, including the following:

  • Anger management
  • Disease/disorder education
  • Grief and loss
  • Medication management
  • Relationships
  • Communication skills
  • Stress management

Healthy boundaries

Guilt and shame

Telehealth Services

Telehealth allows us to deliver the same personalized, compassionate treatment you would typically take part in in person from the safety and comfort of a virtual environment.

Patients who have medical considerations, long distances to travel, or other responsibilities that may prohibit them from driving to our hospital in Chattanooga, Tennessee, can benefit from this convenient service.

One of our esteemed clinicians oversees all virtual group therapy sessions. Each session has a maximum number of participants. If we exceed that number, we will form breakout groups to ensure that each patient has an opportunity to fully engage and have their voice heard.

We will even help manage your medication through the power of technology. Our telehealth IOP includes virtual medication management sessions with a psychiatrist.

Aftercare Planning

Throughout your time in virtual IOP, your treatment team will develop a thorough plan to guide you after you transition out of our care. Your discharge plan will document your progress and identify the resources that will support your continued success.

Learn More

To learn more about virtual IOP at Erlanger Behavioral Health Hospital, or for answers to any questions you may have about any aspect of our telehealth programming, please contact us at your convenience. A member of our team is available to speak with you 24 hours a day, seven days a week. You can reach the outpatient team directly at 423-498-4656. We look forward to helping you decide if our hospital is the perfect place for you or your loved one.

Marks of Quality Care
  • The Joint Commission (JCAHO) Gold Seal of Approval
  • The Jason Foundation